FAQ

What information do you need from me?

We primarily need access to your Shopify store via our app. We'll handle the rest, including auditing, identifying issues, and generating fixes.

Updated January 5 2026
What if I need to undo changes?

Related articles

What support do you provide? Deployment History Overview Accessibility Audit Settings

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Getting Started
Deploying Fixes
Developer
FAQ

General

What is Patrol and what does it do?
How is Patrol different from accessibility overlay widgets?
Why do I need to fix accessibility violations in my source code to be ADA compliant?
How does Accessibility help with SEO?
How do I get started with Patrol?

Compliance & Legal

What happens if I get sued for accessibility violations?
Is there a legal standard for what "compliant" means?
Can Patrol guarantee I won't get sued?
What is the difference between AA and AAA Standards?

Technical Implementation

Do I need to know how to code to use Patrol?
What's the QA process like?
How does Patrol integrate with my Shopify store?
Will Patrol's changes affect how my website looks?

Features & Capabilities

What types of accessibility violations does Patrol fix?
How often does Patrol update my site?
What about color contrast issues?
How does Patrol handle third-party apps?

Implementation & Support

How long does implementation take?
What support do you provide?
Will I need to work with a developer?
What if I need to undo changes?
What information do you need from me?